Privacy Policy

Culturibly® Privacy Policy

Last Updated: September 1, 2025

Quick summary (not a substitute for the full policy): We collect information you provide (like your name, email, shipping details, and a child’s name for book personalization), data from your use of our site (cookies, device and usage info), and from partners (e.g., analytics, payment, and fulfillment). We use it to make and deliver personalized books, run our business, provide customer support, and (with your permission where required) market to you. We do not sell your personal information. You can opt out of marketing anytime and have rights to access, delete, or correct your data.

1) Who we are and scope

This Privacy Policy describes how Culturibly, LLC ("Culturibly", "we", "us", or "our") collects, uses, discloses, and protects information in connection with our websites and online properties, including [www.culturibly.com] and any related pages, subdomains, or microsites (collectively, the "Site"), and any other products and services we offer online (together, the "Offerings").

This Policy applies to information we collect when you interact with us, including when you browse the Site, create an account, purchase products, subscribe to newsletters, contact us, participate in promotions, or otherwise engage with our Offerings. It does not apply to third‑party sites or services that may be linked from the Site; their practices are governed by their own policies.

If you do not agree with this Policy, please do not use the Offerings.

Data Controller: For users in the EEA/UK/Switzerland, the data controller is Culturibly, LLC, [postal address], [United States].

Contact: admin@culturibly.com (preferred) or by mail to the address above.

2) What we collect and how we collect it

We collect information in three main ways: (A) directly from you; (B) automatically through the Site; and (C) from third parties.

A) Information you provide to us

Identity & contact data: name, email address, phone number, billing and shipping address.
Account data: username, password, and preferences.
Order & support data: order details, gift recipient details, messages, and customer support communications.
Personalization data for books: child’s first name and optional details you choose to provide (e.g., dedication text). We do not require a child’s full date of birth to fulfill most orders; if you choose to provide age or birth month/year for personalization or messaging, we will process it as provided by you.
Surveys, promotions, and content: responses, entries, and user‑generated content you submit.
Job applicants and vendors: resume/CV, application details, company information, tax and payment details (vendors only).

B) Information collected automatically

When you use the Site, we and our service providers automatically collect:

Usage data: pages viewed, links clicked, cart events, time on page, referring/exit pages, search terms.
Technical data: IP address, device identifiers, browser and OS, language, cookie identifiers, approximate location (derived from IP), and similar diagnostic data.
Cookies and similar technologies: pixels, tags, SDKs, and local storage. See the Cookie Statement below.

C) Information from third parties

Payments & fraud prevention: payment processors (e.g., Shop Pay, PayPal, Apple/Google Pay, Klarna, etc.) process your payment data directly; we receive limited information (e.g., transaction status) and do not store full card numbers. Please review their privacy policies.
Analytics & advertising partners: aggregated or pseudonymous insights about site usage and campaign performance.
Fulfillment & logistics partners: shipping status and delivery confirmations.
Social & single sign‑on (if enabled): information associated with your account on those services.

You may refuse to provide certain data; however, doing so may limit your ability to use parts of the Offerings or complete purchases.

3) How we use information (purposes & legal bases)

We use personal information for the following purposes and legal bases:

Provide and improve the Offerings (process orders, personalize books, fulfill and deliver, provide support): Contract performance and legitimate interests.
Account creation and administration: Contract performance and legitimate interests.
Customer communications (transactional emails, service notices, recall/safety information): Contract performance, legal obligations, and legitimate interests.
Personalization (content, recommendations, experience): Legitimate interests and, where required, consent.
Analytics and quality (usage analysis, debugging, security monitoring): Legitimate interests.
Marketing (newsletters, offers, retargeting/interest‑based ads where permitted): Consent or legitimate interests (subject to your opt‑out rights).
Fraud prevention, safety, and legal compliance: Legal obligations and legitimate interests.
Recruiting and vendor management: Contract performance and legitimate interests.

We may combine information collected from different sources to support the above purposes.

4) Children’s information

Our products are purchased by adults. We process limited information about a child (typically a first name and optional dedication text) only to fulfill personalization. We do not knowingly collect personal information directly from children under 13 (or under 16 in the EU) without verifiable parental consent. If you believe we have collected a child’s data in error, contact admin@culturibly.com and we will promptly review and delete as appropriate.

If you choose to provide additional child details (e.g., age) for personalization or messaging, you represent that you are the child’s parent/guardian or have lawful authority to provide such data.

5) How we share information

We may share information with:

Service providers and processors that help us operate the Offerings (e.g., hosting, analytics, printing/fulfillment, shipping, customer support, communications, fraud prevention). These parties are contractually bound to use personal information only on our instructions.
Payment processors that collect and process your payment information directly.
Advertising and analytics partners (for interest‑based ads and measurement) using cookies and similar technologies; see Cookie Statement for controls.
Business transfers (e.g., merger, acquisition, financing, or sale of assets). Your information may be transferred as part of such a transaction consistent with this Policy.
Legal and safety purposes (comply with law, enforce terms, protect rights, property, or safety).
With your consent or at your direction.

We may share aggregated or de‑identified data that does not identify you.

6) International data transfers

We are based in the United States and may transfer, store, and process information in the U.S. and other countries that may have data‑protection laws different from those where you live. Where required, we use appropriate safeguards for cross‑border transfers (e.g., EU/UK Standard Contractual Clauses and comparable mechanisms). By using the Offerings, you acknowledge these transfers.

7) Data retention

We retain information for as long as reasonably necessary to provide the Offerings, comply with legal obligations (e.g., tax, accounting, and regulatory), resolve disputes, and enforce agreements. Order records are generally retained for up to 7 years (or longer if legally required). We may anonymize information for research and statistics and use it indefinitely without further notice.

8) Security

We implement administrative, technical, and physical safeguards designed to protect personal information (e.g., encryption in transit, access controls, least‑privilege practices). No security measures are perfect, and we cannot guarantee absolute security. If you have reason to believe your account or interaction with us is no longer secure, contact admin@culturibly.com or admin@culturibly.com.

9) Your choices

Marketing communications: You may opt out of promotional emails at any time via the unsubscribe link or by emailing admin@culturibly.com. Transactional emails (e.g., order confirmations) will still be sent.
Interest‑based advertising: See the Cookie Statement below for browser‑based controls and industry opt‑outs.
Cookies: You can manage cookie preferences through our on‑site consent tool (where available) and via your browser settings. Blocking cookies may affect Site functionality.
Do Not Track: Our Site does not respond to browser DNT signals.

10) Your privacy rights

Your rights depend on where you live. We will honor requests as required by applicable law and, where feasible, more broadly.

A) EU/EEA, UK, and Switzerland (GDPR/UK GDPR/FDPA)

You may have the right to access, correct, delete, restrict, object to processing, and port your data, and to withdraw consent where processing is based on consent. You also have the right to lodge a complaint with your local supervisory authority. To exercise rights, contact admin@culturibly.com. We may request information to verify your identity and will respond within applicable timeframes.

B) Australia & New Zealand

Subject to the APPs and NZ Privacy Act, you may request access and correction and submit complaints. Contact admin@culturibly.com. You may also contact the OAIC (Australia) or OPC (New Zealand) if you believe your rights are infringed.

C) Canada

You may request access and correction under applicable provincial/federal privacy laws. Contact admin@culturibly.com.

D) Singapore

You may have rights under the PDPA to access, correct, and withdraw consent. Contact admin@culturibly.com.

E) United States – State privacy laws (including California)

We provide the following additional disclosures for residents of U.S. states with comprehensive privacy laws (e.g., CA, CO, CT, UT, VA):

Notice at Collection: We collect identifiers (e.g., name, email, IP address), commercial information (orders), internet/usage data, geolocation (approximate), and in limited cases child first name for personalization. We use this information for the purposes listed in Section 3. We retain data as described in Section 7. We do not sell personal information for money. We may share personal information for cross‑context behavioral advertising ("targeted advertising") where allowed, using cookies and similar technologies; you can opt out via our cookie banner or by emailing admin@culturibly.com.
Right to know/access, delete, correct, and portability: You can request to know categories/specific pieces of personal information we have collected, to delete personal information (subject to exceptions), to correct inaccuracies, and to receive a portable copy. Submit requests at admin@culturibly.com. We will verify your request (e.g., via email link or account verification). Authorized agents may submit requests with proof of authority and verification of the consumer’s identity.
Sensitive information: We do not use or disclose sensitive personal information for purposes that require a right to limit under California law.
Non‑discrimination: We will not discriminate against you for exercising your privacy rights.
Shine the Light: California residents may request a list of third parties to whom we have disclosed personal information for their direct marketing purposes in the prior calendar year (if applicable) by contacting admin@culturibly.com with "Shine the Light" in the subject line.

11) Third‑party links and services

The Site may contain links to third‑party websites or services (e.g., podcast platforms, social networks, payment processors). We are not responsible for their content or privacy practices. Review their policies before providing personal information.

12) Changes to this Policy

We may update this Policy from time to time. The updated version will be posted on the Site with a revised "Last Updated" date. Where required by law, we will notify you of material changes (e.g., by email or prominent notice on the Site). Your continued use of the Offerings after changes become effective means you accept the updated Policy.

13) Contact us

Questions, requests, or complaints can be sent to admin@culturibly.com or by mail to Culturibly, LLC, [postal address], [United States]. If you are in the EEA/UK/Switzerland, you also have the right to contact your local data‑protection authority.

Cookie Statement (Culturibly®)

1) What are cookies?

Cookies are small text files placed on your device that help the Site function and help us understand how it is used. We also use related technologies like pixels, SDKs, and local storage (collectively, "cookies").

2) Why we use cookies

Strictly necessary (functional/essential): enable core features like shopping cart, checkout, and security.
Performance & analytics: measure and improve Site performance and understand usage (e.g., which pages are viewed, where users drop off).
Advertising & personalization: show relevant content/ads and measure their effectiveness; facilitate retargeting where permitted.
Social media & content: enable integrations and embedded content.

3) Examples of cookies we may use

Note: The exact cookies depend on our stack (e.g., Shopify, Google Analytics/Tag Manager, Meta/Google ads, Hotjar/Clarity). Your browser’s developer tools or our on‑site cookie banner will show the current set.

Shop platform cookies (e.g., cart, checkout, session, country/currency).
Analytics cookies (e.g., Google Analytics/Tag): pageviews, events, session IDs.
A/B testing & UX (e.g., Hotjar or Microsoft Clarity): anonymized session metrics.
Advertising cookies/pixels (e.g., Meta, Google Ads): ad delivery and measurement.

4) Managing your preferences

Use our cookie banner/consent manager to accept, reject, or customize non‑essential cookies.
Use your browser settings to block, delete, or limit cookies. Blocking essential cookies may impair Site functionality.
Industry opt‑outs for interest‑based advertising:
- Network Advertising Initiative (NAI): www.networkadvertising.org/choices
- Digital Advertising Alliance (DAA): www.aboutads.info/choices
- European DAA: www.youronlinechoices.eu

5) Do Not Track (DNT)

Our Site does not respond to DNT signals.

6) Changes

We may update this Cookie Statement; the latest version will appear on this page with the updated date.

Contact (cookies): admin@culturibly.com

Regional Disclosures & Addenda

EU/UK Representative & DPO (if appointed)

If we appoint an EU/UK representative or Data Protection Officer, we will list their contact details here and in our Site footer.

Australia & New Zealand

You can contact us to access or correct your information or to lodge a complaint at admin@culturibly.com. We will respond promptly and may request information to verify your identity. If you’re not satisfied, you may contact the OAIC (Australia) or the OPC (New Zealand).

Canada

Residents can request access or correction at admin@culturibly.com. If unresolved, you may contact your provincial or federal privacy commissioner.

Singapore

You may withdraw consent (when consent is the basis) and request access/correction via admin@culturibly.com. We will verify requests and respond within a reasonable period.

California Notice at Collection (Summary)

We collect the categories of information described in Section 2 for the purposes described in Section 3. We retain data as described in Section 7. We do not sell personal information for money and do not use or disclose sensitive personal information in a manner requiring a right to limit under California law. We may share identifiers, internet/usage data, and commercial information with advertising partners for cross‑context behavioral advertising, which you can opt out of via our cookie banner or by emailing admin@culturibly.com.

How to exercise rights: Email admin@culturibly.com with your request (access/know, delete, correct, opt out of sharing). We will verify your identity and respond within the statutory period.

Version History

v1.0 – September 1, 2025 – Initial publication.